Parts Advisor

We are recruiting for a Parts Advisor to join our Multi Franchise Dealership. The hours of work are Monday to Friday, 08:30 – 17:30 as well as working 1 in 5 Saturdays 09:00 – 12:00

You will be directly involved with the general public, trade customers and the supply of our own workshops.

Role and Responsibilities

• Order Preparation: You will be responsible for pre-picking parts for the workshop job cards, picking parts for customer orders and checking availability of stock from various enquiries
• Sales and Customer Service: Through in-bound and out-bound telephone enquiries, walk in customers, and internet enquiries you will be developing customer relationships through providing good product knowledge and creating an effective first impression
• Stock Control: Ensuring consumables and service parts are regularly replenished providing a swift service to our workshop and other departments as well as our trade/retail customers

About you

• Ideally you will have gained Motor Factor knowledge in a similar role with another franchise or specialist parts company
• Confidence, resilience, drive, energy and talent
• A well-presented individual with a desire, character and attitude to succeed
• The ability to quickly establish and build rapport with our customers

What we offer

• 20 days holiday plus bank holidays
• Work Place Pension scheme
• Staff discount on car servicing
• Manufacturer qualifications

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