Service Advisor
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Service Advisor

  • 04/01/2024
  • £22,000.00 - £24,000.00 per year

The Role: 

Reporting to the After Sales Manager, you will provide outstanding customer service, and be the vital link between our customers and the workshop. Your role will include:

  • Meeting and greeting customers.
  • Preparing job cards and invoices.
  • Providing detailed explanations of works carried out on customers vehicles.
  • Keeping customers fully informed whilst their vehicles are in the workshop.
  • Up selling additional work identified by our industry trained technicians.
  • Assisting customers by phone for service bookings and all other enquiries.
  • Assisting customer face to face and always exceeding customers expectation.

The Candidate: 

The ideal applicant will have a minimum of two years’ experience in a customer facing role. Previous experience in the automotive industry is beneficial, but not essential. You must be well organised, able to work well under pressure, passionate about customer care, possess a good telephone manner and be computer literate. Holding a full clean UK Driving Licence would be an advantage.

What We Offer: 

We offer a competitive salary package, subject to experience, a staff car scheme, and contributory workplace pension. This is a full time, permanent position, and includes working Saturdays on a rota basis.

If you are interested in this exciting opportunity please send your CV, including qualifications gained whilst in education, previous employment history and an introduction about yourself to Vicky Clough: [email protected]








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